What is Neofera Care?

Neofera Care is a professional in-home neonatal accompaniment service for families with newborns, designed so that the first days at home are safe, calm, and well supported.

Specialized Accompaniment

Each family receives accompaniment from someone with specific training and experience in newborn care.

At Your Home

Accompaniment takes place in your own home, the environment where the baby and the family adapt together to this new stage.

Safety Focus

Every accompaniment decision prioritizes the stability and well-being of the newborn, following proven neonatal care practices.

Professional Differentiator

Why is Neofera Care different?

The accompaniment of Neofera Care is grounded in specialized training in neonatal care, which defines the quality and scope of the support provided to each family.

Below is a comparison showing the differences between a daily care model and a professional neonatal accompaniment model, understanding that both fulfill different functions and can be complementary depending on each family's needs.

Support role

Traditional child care
Daily care support
Neofera Care
Neonatal support by nurses

Caregiver profile

Traditional child care
Caregiver / nanny
Neofera Care
Specialists in neonatal accompaniment

Training

Traditional child care
Experience in child care
Neofera Care
Professional training in neonatal care

Care approach

Traditional child care
Basic daily routines
Neofera Care
Neonatal accompaniment with professional nursing criteria

Newborn observation

Traditional child care
General
Neofera Care
Neonatal observation and recording

Parental guidance

Traditional child care
Based on personal experience
Neofera Care
Professional and grounded guidance

Care protocols

Traditional child care
Not applicable
Neofera Care
Nursing protocols and best practices

Level of responsibility

Traditional child care
Daily care
Neofera Care
Professional nursing responsibility

Main objective

Traditional child care
Operational support
Neofera Care
Peace of mind, well-being and expert accompaniment

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What do we offer?

Our service is designed to accompany you with expert guidance, a reassuring presence and dedicated attention to your baby at home.

Baby signs follow-up

Recording and observation of temperature, breathing and other well-being indicators of the newborn, with daily reports to the family.

Baby signs follow-up

Lactation counseling

Professional guidance on latching techniques, positions and support for common difficulties.

Lactation counseling

Recognition of attention signs

Observation of changes in the baby such as coloring, breathing or hydration, with timely guidance to parents on when to consult their pediatrician.

Recognition of attention signs

Sleep patterns

Accompaniment in creating safe and healthy routines for the newborn's rest.

Sleep patterns

Umbilical cord care

Guidance on proper cleaning and care of the cord until natural healing.

Umbilical cord care

Early neonatal development guidance

Normal reflexes and expected behaviors of the newborn during the first weeks.

Early neonatal development guidance

Postpartum emotional support

Accompaniment for mothers and fathers to encourage emotional adaptation in the first weeks.

Postpartum emotional support

First baths and skin care

Professional guide on safe bathing techniques and care of the newborn's sensitive skin.

First baths and skin care

Coverage areas

Neofera Care services are currently available in the Province of Santo Domingo and the National District.

We operate with limited coverage to guarantee maximum quality. We will soon reach more provinces.

If you are outside these areas or need immediate assistance, contact us for a personalized consultation.

Available

Service hours

We offer total flexibility to adapt to your pace of life and your family's needs.

Morning shift

7:00 AM - 2:00 PM

IDEAL FOR:

Morning routines, feeding and early accompaniment for the day

Afternoon shift

2:00 PM - 9:00 PM

IDEAL FOR:

Afternoons and transition to early evening hours

Most requested

Night shift

9:00 PM - 7:00 AM

IDEAL FOR:

Total and restful sleep for parents.

Contact us

Start your support today

Quick response

Receive your quote in less than 24 business hours

Confidential information

Your information and your family's is handled with complete confidentiality.

No commitment

The initial consultation and quote are totally free.

Service availability

Exclusive service in Santo Domingo and the National District

More than 20 main sectors with immediate attention.

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